Pokémon TCG: Mega Evolution [PRE-ORDER]

The Pokémon TCG Mega Evolution series, featuring the return of Mega Evolution Pokémon, will be released on September 26th, 2025

Pre-Order with caution for the market can rise and fall before a product releases. If you buy high early, we do not offer a pride adjustment in the same way we wouldn't ask you to pay more if the market spikes.

Ordering in-stock items with pre-orders will result in order delays.

Cancellation & Return Policy

• Order Cancellations: Email us at holohorsegames@gmail.com within 24 hours of placing your order. Rush orders often ship within 24 hours, so act quickly.

• Fees: All approved cancellations are subject to a 10% cancellation fee. If we cancel your order ourselves, no fee applies.

• Returns: Orders that have already shipped cannot be cancelled. If unopened, you may request a return within 3 days of delivery (customer pays return shipping + 10% restocking fee).

• No Returns/Final Sales: Pre-orders, sale items, vintage products, singles, and graded cards are final sale and cannot be cancelled or returned.

• Shipping Issues & Liability: We are not liable for damages caused by the mail carrier, stolen, or lost packages. Once an order is shipped, responsibility transfers to the carrier. 

• Manufacturer Defects: Some sealed products may come with minor factory flaws (small cuts, loose shrink wrap, light box wear, etc.). We do not issue refunds for minor manufacturer defects. We will never ship an item with excessive defects. If you want a sealed item guaranteed to be in mint condition, please request it in your order notes or visit our storefront.

• Bot/Abuse Policy: Orders placed using bots, automation, or multiple accounts to bypass limits will be cancelled and charged the 10% fee.

• Chargebacks: Fraudulent chargebacks will result in a permanent ban and may be pursued in small claims court.

Lost or Damaged Packages:

• We are not responsible for any lost, stolen, or damaged packages once they are in the possession of the carrier.

• That said, we are happy to assist you in filing a claim with the shipping provider to help recover your loss.

Chargeback Policy:

• Chargebacks will not be tolerated.

• Any attempt to fraudulently reverse charges after receiving product will result in a permanent ban from our store.

• We vigorously dispute all chargebacks and, when necessary, will pursue action through small claims court for abuse of our policies.